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View and pay an invoice in the customer portal

Find invoice details, available payment options, and receipts.

Complete the task

  1. Open Invoices and select the invoice you want to review.

  2. Check the amount, due date, invoice lines, and payment status.

  3. If Review and pay is available, select it and choose one of the payment methods shown.

  4. Follow the payment provider’s instructions and return to the portal when finished.

  5. Check the updated invoice status. When offered on a paid invoice, use Download receipt to save your receipt.

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Troubleshooting

If the payment window closes or confirmation is delayed, check the invoice status before paying again. If online payment is unavailable, follow the instructions on the invoice or contact your provider.

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