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Track customer quote approval

See whether a customer has opened, accepted, or declined a quote and review the recorded response.

Check the quote status

  1. Open Quotes.

  2. Select the sent quote.

  3. Review the status badge and status message.

  4. Check Last opened in customer portal before continuing.

Review the response

  1. Review approval or decline information.

  2. Review signature and earlier PDFs.

  3. Use Other actions only for a manual correction.

Customer responses from the quote link update the quote automatically. Manual acceptance or decline should only record a response received outside Between.

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